Culture & Trust Episodes

Most leaders think vulnerability makes them weak. But what if it's actually the thing that makes them unforgettable? In this episode of Leading Through Growth, Tony Sanders sits down with Chris Rollins, creator of Ripple Effect Leadership™ and former Head of Organizational Development, to unpack the quiet, human moments that shape careers, build trust, and create lasting impact — without trying to. Chris shares the story of a stranger on a jet bridge who asked one simple question that turn...

Invisible friction is the quiet tension that builds when people stop trusting each other and start protecting themselves — and it's silently slowing down fast-growing teams. Chris Rollins, creator of Ripple Effect Leadership™, breaks down how new managers lose team trust and how to rebuild it. When your best individual contributor gets promoted to manager, something quietly breaks. In this episode of Leading Through Growth, Chris — a former Head of Organizational Development — unpacks the min...

Workplace culture gets talked about constantly, but rarely defined — and even more rarely prioritized when a company is scaling fast. In this episode I sit down with Amber Fields, Partner and Chief Culture Officer at trueU, to get specific about what workplace culture actually is, why it matters more than most leaders realize, and what happens when you get it wrong.We cover how to actually define culture (beyond swag bags and events), why it can't get deprioritized during growth, the ripple effe...

In this episode of Leading Through Growth, Tony Sanders sits down with Scott Whitaker, Director of Human Resources at Ryan Fire Protection, to explore what it really takes to scale a company without losing its culture. Over the past four years, Ryan has experienced rapid growth—expanding from just under 300 employees to nearly 700. Scott shares what that growth looks like from the inside, and how intentional leadership, shared ownership, and people-first thinking have helped them preserve and...

Most leaders don’t avoid empathy because they don’t care.They avoid it because they were never taught how to handle it.In this episode of Leading Through Growth, Tony sits down with Workplace Empathy Expert Liesel Mertes to unpack what empathy actually looks like in leadership—and why so many well-intentioned leaders miss the mark.In this episode, we explore:- Why empathy in leadership is about emotion, not shared experience- The common patterns executive leaders fall into (like “fixing” instead...

What got you here won’t get you there. In this conversation, Kevin Gearheart, President of Rehab Medical, reflects on what leadership must become as an organization grows—especially when the instincts that once drove success begin to create friction. Early in a company’s life, control drives performance. But as complexity increases, that same control can turn leaders into bottlenecks. What replaces it is not less leadership—but a different kind: clarity, structure, and trust. Kevin shares how his role has evolved over two decades of leadership and a decade in the president seat—leading through sustained, rapid growth while maintaining culture, talent quality, and operational discipline. This episode explores: The shift from control to clarity—and why it matters How leaders unintentionally become bottlenecks Why culture at scale requires structure, not just intention The role of purpose in sustaining performance under pressure Balancing transparency with confidentiality as a senior lea…

Growth doesn’t just scale your business. It exposes you. In this episode of Leading Through Growth, Tony sits down with Marcie Anderson to explore what happens when leadership pressure reveals something deeper — ego, resistance, and identity. Marcie shares the pivotal moment when a system implementation forced her to confront her own reaction… and how that shift reshaped how she leads. From learning to operate inside “the sandbox” you’re given, to building trust that lowers fear instead of...